|
|
Returns must be made at the original point of sale
within 30 days of receipt of merchandise.
A restocking fee may be assessed on non-defective
merchandise.
Products that have been installed may be returned
on a case by case basis. Products returned must
be in salable condition. Custom designed or
engineered products are NON-RETURNABLE. Return
freight and other shipping charges are the
customer's responsibility. No returns will be
accepted after 60 days (no exceptions).
NOTE: The above return policy
applies to purchases directly from GIAC.
GIAC dealers may have their own return
policies for their customers. Contact
your nearest dealer for additional information.
|
|
|
|
|
|
All GIAC Flashloader (flash-installed) software products may be upgraded to their most current version through an authorized GIAC dealer, as long as the upgrade is for the same car/VIN. GIAC dealers reserve the right to charge a labor fee, and if necessary a shipping fee, for such upgrades. Contact your GIAC dealer for additional upgrade information. Flashloader software products purchased "second-hand" are not eligible for upgrade under this policy. The custom nature of the Flashloader product ties it directly to the original vehicle for which it was purchased and prevents resale of the software for use in another vehicle.
All socket to flash upgrades must be done via mail order at GIAC. To be eligible for an upgrade to flash, the ECU must be sent to GIAC directly with the original socket still installed in the ECU. GIAC will perform this upgrade at the cost of $75-$125 ( ECU dependent ) labor plus return shipping. To submit a request for upgrade please click the following link and fill out the ECU Service Form.
Http://www.giacusa.com/customer_ecu_service.php
Upgrade service may be refused if the original sale can not be tracked or proven via receipt of purchase from an authorized GIAC dealer. GIAC reserves the right to modify this upgrade policy at any time. GIAC reserves the right to refuse upgrade service to anyone.
|
|
|
|
|
|
